Shipping policy
Shipping Policy
Updated on: January 6, 2026
Thank you for visiting and shopping at Ecliora Skin. The following terms and conditions outline our Shipping Policy.
Processing Time
All orders are processed within 1–2 business days after receiving your order confirmation email. You will receive another notification once your order has shipped.
Please note that orders are not shipped or delivered on weekends or public holidays. During high-demand periods, there may be slight delays in processing and delivery.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We currently offer:
Standard Shipping: 4–7 business days
Express Shipping: 2–4 business days (if available in your area)
Delivery times may vary depending on your location and courier availability.
Order Tracking
Once your order has shipped, you will receive an email notification that includes a tracking number. You can use this tracking number to check the status of your shipment.
If you do not receive your tracking details within 3 business days, please email us at contact.eclioraskin@gmail.com or contact us via WhatsApp.
Shipping Destinations
We currently ship across India. International shipping is not available at this time.
If you are located outside India and wish to purchase our products, please email us at contact.eclioraskin@gmail.com, and we’ll do our best to assist.
Order Delays
While we make every effort to ensure timely delivery, occasional delays may occur due to factors beyond our control, such as courier delays, weather conditions, or postal service disruptions.
If your order is delayed beyond the expected delivery date, please contact us so we can investigate and assist promptly.
Damaged or Lost Packages
Ecliora Skin is not liable for products damaged or lost during shipping. However, if your order arrives damaged, please contact us immediately with your order number and clear photos of the damaged item. We will work with the courier to resolve the issue.
📞 Contact Us
For any questions or concerns regarding shipping, you can reach us at:
Email: contact.eclioraskin@gmail.com
WhatsApp: +91 8688367922
Available for WhatsApp chat only — Tap the WhatsApp icon at the bottom-right of the website to message us instantly.